{"id":13797,"date":"2021-10-01T01:51:39","date_gmt":"2021-09-30T23:51:39","guid":{"rendered":"https:\/\/simittribu.com\/devoluciones-y-cambios\/"},"modified":"2024-02-02T15:38:07","modified_gmt":"2024-02-02T13:38:07","slug":"devoluciones-y-cambios","status":"publish","type":"page","link":"https:\/\/simittribu.com\/es\/devoluciones-y-cambios\/","title":{"rendered":"Devoluciones y cambios"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13797\" class=\"elementor elementor-13797 elementor-4666\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a5bf159 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a5bf159\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0336506\" data-id=\"0336506\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-241b068 elementor-widget elementor-widget-heading\" data-id=\"241b068\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">DEVOLUCIONES Y CAMBIOS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62cae58 elementor-widget elementor-widget-text-editor\" data-id=\"62cae58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Nuestro compromiso<\/h3>\n<p>Queremos que quede totalmente satisfecho con cada art\u00edculo que compre en simittribu.com. Si no est\u00e1 satisfecho con un art\u00edculo que ha comprado, estaremos encantados de aceptar su devoluci\u00f3n. Dado que <strong>somos una peque\u00f1a empresa y que cada art\u00edculo se fabrica bajo pedido con sumo cuidado, los art\u00edculos no se pueden reembolsar<\/strong> (excepto si son defectuosos)<strong>, <\/strong>pero podr\u00e1 cambiar el producto por otro de la colecci\u00f3n actual o solicitar un vale.<\/p>\n<h3>Condiciones<\/h3>\n<p>Podemos aceptar su devoluci\u00f3n para un cambio con facilidad si se cumplen las siguientes condiciones:<\/p>\n<ul>\n<li>El producto se devuelve en un plazo de 14 d\u00edas a partir de la recepci\u00f3n del pedido.<\/li>\n<li>Cada producto est\u00e1 sin usar y no muestra signos de desgaste.<\/li>\n<li>Las etiquetas originales est\u00e1n pegadas y en buen estado.<\/li>\n<li>El embalaje original est\u00e1 incluido y se encuentra en buen estado.<\/li>\n<\/ul>\n<p>Las mismas condiciones se aplican a los productos defectuosos, aunque tambi\u00e9n deber\u00e1 notific\u00e1rnoslo por <a href=\"mailto:returns@simittribu.com\">correo electr\u00f3nico<\/a> en las 48 horas siguientes a la recepci\u00f3n del pedido, con una descripci\u00f3n del problema y fotos.<\/p>\n<h3>Proceso de intercambio<\/h3>\n<ul>\n<li>Vaya a \u00abMi cuenta\u00bb, anote el n\u00famero de pedido y p\u00f3ngase en contacto con nosotros por <a href=\"mailto:returns@simittribu.com\">correo electr\u00f3nico<\/a> explicando el motivo de la devoluci\u00f3n.<\/li>\n<li>Enviar los productos a Simit Tribu (direcci\u00f3n abajo)<\/li>\n<li>Una vez recibidos los art\u00edculos devueltos, nos pondremos en contacto con usted en un plazo de 48 horas y le comunicaremos si se cumplen o no las condiciones para un cambio.<\/li>\n<li>Si se cumplen las condiciones, emitiremos un vale por el valor del pedido devuelto (gastos de env\u00edo y aranceles excluidos) para ser utilizado en el plazo de un a\u00f1o en simittribu.com. Los vales no pueden devolverse ni cambiarse por dinero en efectivo.<\/li>\n<li>No se reembolsar\u00e1n los gastos de env\u00edo originales<\/li>\n<li>Los gastos de aduana y de devoluci\u00f3n corren por su cuenta. Le recomendamos que utilice un servicio de env\u00edo con seguimiento o que contrate un seguro de env\u00edo.<\/li>\n<\/ul>\n<p>Productos defectuosos: si se cumplen las condiciones anteriores, Simit Tribu reembolsar\u00e1 el valor de los productos defectuosos, as\u00ed como los gastos de env\u00edo originales y los gastos de aduana. Si prefiere proceder a un cambio, le emitiremos un vale por el valor del pedido devuelto y los gastos de env\u00edo y aranceles, que podr\u00e1 utilizar en el plazo de un a\u00f1o en simittribu.com. Los vales no pueden devolverse ni cambiarse por dinero en efectivo.<\/p>\n<p>Si tiene alguna pregunta o duda sobre nuestra pol\u00edtica de cambios y devoluciones, p\u00f3ngase en contacto con nosotros.<\/p>\n<p>Por favor, env\u00ede de vuelta el\/los art\u00edculo(s) a nuestra oficina a la siguiente direcci\u00f3n:<\/p>\n<p><strong>SIMIT TRIBU<br \/>Calle Sant Guillem 20 &#8211; Bajo<br \/><\/strong><strong>08006 Barcelona<br \/>Espa\u00f1a<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>DEVOLUCIONES Y CAMBIOS Nuestro compromiso Queremos que quede totalmente satisfecho con cada art\u00edculo que compre en simittribu.com. Si no est\u00e1 satisfecho con un art\u00edculo que ha comprado, estaremos encantados de aceptar su devoluci\u00f3n. Dado que somos una peque\u00f1a empresa y que cada art\u00edculo se fabrica bajo pedido con sumo cuidado, los art\u00edculos no se pueden [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-13797","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Devoluciones y cambios - Simit Tribu<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/simittribu.com\/es\/devoluciones-y-cambios\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Devoluciones y cambios - Simit Tribu\" \/>\n<meta property=\"og:description\" content=\"DEVOLUCIONES Y CAMBIOS Nuestro compromiso Queremos que quede totalmente satisfecho con cada art\u00edculo que compre en simittribu.com. 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